Size and/or model changes (For shipments within the Spanish Peninsula)
If you need to change size and/or model ZaMi has a fast and efficient system where you don't have to worry about anything.
We pick up the shoes, check them and in 24-48h we will send you a new pair if everything is correct.
Remember that this service is free if you activated the Size and/or Model Change Insurance for 1,99€* at the end of your purchase.
Otherwise this service has a cost of 8,95€.
This promotion is only available for the first size change of each order. The second size change of the same order has a cost of 8,95€ and 15€ for the third and successive ones.
If at the time of purchase you did not activate the Size and/or Model Change Insurance, you can request this insurance before we send you the "order sent" email of the first purchase.
It is not possible to purchase size change insurance when ordering a size/model change, it had to be purchased on the first purchase.
*Size Exchange Insurance can only be used once per order.
*Size Exchange Insurance is NOT valid for shipments to the Canary Islands, Balearic Islands, Ceuta, Melilla and International.
*ZaMi will not be responsible for any customs fees or taxes for the return or exchange of size.
*Size/model exchange insurance does not apply to returns.
For more information about size and/or model exchange click here.