Where I can get my order?

You can receive it in the direction you choose (at your home, at work, etc.)

Delivery time

Once you placed an order you do not have to worry about anything. We send it from Monday to Friday from 8:00 to 20:00 with our express delivery service: convenient, fast and safe!

If you are not at home, we will contact you via phone or email to set up a delivery time. If you want you can also go to pick up your order at the office of the carrier chosen, notice in the following link: customer service.

In international shipments it is possible that if the order has a high volume or more than one item, it will receive everything in a single box/bag to avoid an increase of the shipping costs paid by the customer and to make easily the process of management, shipping and receipt in the country of destination.

The country of delivery may be different from the purchase?

Delivery country always has to match the country of purchase.

Different countries to Spain & Portugal. How soon will I get my order?

Zami processed on the same day all orders that are made until 8:00 pm. For Spain & Portugal, the delivery time is 24 hours, although some orders can be dilantar 48-72 hours.

For shipments to the Canary Islands, Ceuta and Melilla* the selling price of the product is : price of the product without VAT plus handling fees (price of the product x 21%). Delivery time is usually 2-5 days, and we use Post Certificate.

*And therefore people not resident in Spain. And for shippings inside/outside the EU.

For products in stock, delivery time is aprox. 5-10 days by normal shipping (depend on how far it is the destionation country) and 1-3 days aprox. by DHL Express delivery, this is the fastest shipping service.

You can see and choose between the delivery options during the purchase steps inside the shopping cart (with the item/s inside).

For shoes with different availability, this availability appears in a text below the sizes after clicking the size and inside the shopping cart in the first step (under Availability section).

How much do I pay for shipping?

Spain & Portugal

For Spain peninsula the shipping costs are FREE for orders over € 65.

DestinationShipping Costs

España Península (Pick up in Post Office) order from 65€


España Península (to your address) order from 65€






Canarias, Ceuta y Melilla (to your address)

6,95 €

Rest of Countries

DestinationShipping Costs

Germany, Belgium, France, Netherlands, Italy

5,95 €

Rest of Europe

8,95 €*

Rest of World

19,95 €*

Customers are responsible for any applicable duties, taxes, or brokerage fees levied on the delivery of their orders. Orders are shipped from the Spain.

*Prices could vary according to the weight, zone of Europe and number of products in the shopping cart.

*The volume of some orders could overpass the shipping cost so to adjust to this price the orders with big boxes or more than 1 item could be send in one single box/bag together or correctly packaged.

ZaMi will not be responsible for any fee or tax for the return or change of size.

**By these moments, due to Brexit, we do not shipp to UK.