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Where I can get my order?

You can receive it in the direction you choose (at your home, at work, etc.)

Delivery time

Once you placed an order you do not have to worry about anything. We send it from Monday to Friday from 8:00 to 20:00 with our express delivery service: convenient, fast and safe!

If you are not at home, we will contact you via phone or email to set up a delivery time. If you want you can also go to pick up your order at the office of the carrier chosen, notice in the following link: customer service.

In international shipments it is possible that if the order has a high volume or more than one item, it will receive everything in a single box/bag to avoid an increase of the shipping costs paid by the customer and to make easily the process of management, shipping and receipt in the country of destination.

The country of delivery may be different from the purchase?

Delivery country always has to match the country of purchase.

Different countries to Spain & Portugal. How soon will I get my order?

Zami processed on the same day all orders that are made until 8:00 pm. For Spain & Portugal, the delivery time is 24 hours, although some orders can be dilantar 48-72 hours.

For shipments to the Canary Islands, Ceuta and Melilla* the selling price of the product is : price of the product without VAT . Delivery time is usually 2-5 days, and we use Post Certificate.

For products in stock, delivery time is aprox. 5-10 days by normal shipping (depend on how far it is the destionation country) and 1-3 days aprox. by Express delivery, this is the fastest shipping service.

You can see and choose between the delivery options during the purchase steps inside the shopping cart (with the item/s inside).

There are some products with different availability which is indicated at the time of choosing the size (text shown within the sizes within the product) and within the cart under the "Availability" section. This is the approximate time it will take for the colour and size you have chosen to be back in stock. If you do not want to wait, you can choose another colour with a much shorter availability.

If you choose one with a higher availability it will not be shipped until the stock arrives. Once it arrives it will be shipped immediately and you will receive your order in the estimated delivery time of the service you have chosen: normal, express...

If you have already made the purchase and want to change the color or size of your order we can modify it for you. You only have to contact us by phone/whatsapp to +34 693 714 444 or by this following link: customer service.

How much do I pay for shipping?

Spain & Portugal

DestinationShipping Costs

España Península (to your address) order from 90€

Free

Portugal order from 90€

Free

Baleares order from 90€

Free

Canarias, Ceuta y Melilla (to your address)

8,95 €

Rest of Countries

DestinationShipping Costs

Germany, Belgium, France, Netherlands, Italy

5,95 €*

Rest of Europe

8,95 €*

Rest of World

19,95 €*

*All our sales transactions are considered B2C (i.e. business to consumer). And they apply the provisions of Council Directive 2006/112/EC of 28 November 2006.

Customers are responsible for any applicable duties, taxes, or brokerage fees levied on the delivery of their orders. Orders are shipped from the Spain.

*Prices could may vary depending on weight, European area, countries outside Europe and the number of items in the shopping cart.

*The volume of some orders could overpass the shipping cost so to adjust to this price the orders with big boxes or more than 1 item could be send in one single box/bag together or correctly packaged.

ZaMi will not be responsible for any fee or tax for the return or change of size.

**By these moments, due to Brexit, we do not shipp to UK.